Did a e-book all of a sudden disappear out of your Kindle? Learn how to repair it quick

Abstract

A glitch can take away books from the Kindle, exhibiting an “Merchandise Not Obtainable” message, however no panic wanted.
Delete the offending file, reboot the Kindle by lengthy urgent the sleep/wake button, after which restore content material.
Re-download the e-book from the library to repair the error, or contact Kindle Help if the difficulty persists.

The Kindle household of e-readers supply a really spectacular method to learn, irrespective of whether or not

reading comics and graphic novels
. Nevertheless, like several tech system, they don’t seem to be immune from glitches, and one notably nasty one has been identified to completely take away books from Kindle units seemingly with out warning, whereas flashing an “Merchandise Not Obtainable” message on the display.

This error appears to happen spontaneously, and may occur whether or not you ship your personal ePub information to your Kindle or buy books straight from Amazon via the Kindle Retailer.

If this occurs to you, fret not. Your content material is not really gone and fixing this subject is definitely pretty simple due to the Kindle’s cloud-saved library. This is how you can repair it in lower than 5 minutes.

As a result of you’ll be including and eradicating a obtain out of your system, your Kindle will must be linked to Wi-Fi throughout this course of.

Amazon Kindle Paperwhite (2024)

$130 $160 Save
$30

Amazon’s new Kindle Paperwhite is its quickest but, with 25 p.c sooner web page turns. It additionally has a bigger 7-inch show.

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Take away the e-book that’s producing the error message

Eliminate the offending file

Step one in the direction of getting your e-book again is by deleting the offending file out of your system. To do that, merely faucet the three dots subsequent to the e-book after which choose Take away obtain.

The picture of the e-book will nonetheless be in your Kindle, however it’s going to now not try and open the file when you choose it, as a substitute prompting you to obtain it as a substitute. Which you will do finally, however not but.

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Reboot your Kindle

Simply turning it on and off once more will not work right here

As a result of Kindles have such lengthy battery lives, you might not know which you could really energy off, restart, and reboot your system. To repair this subject, you will have to do a full reboot, which solely takes a couple of minutes.

To start out the method, lengthy press the sleep/wake button on the backside of your unit for ten seconds. You may see a pop-up that prompts you to restart your system or flip the display off (as seen above). Ignore this pop-up and proceed holding the button. You may then see the Kindle brand flash and that is when you possibly can let go of the button. The system will then reboot, which can take two to 3 minutes, throughout which period you will see a progress bar.

As soon as the reboot is full, you will see your acquainted house display as soon as once more.

Cleaning Kindle screen with orange microfiber cloth.

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Restore your content material out of your library

Now’s the time to hit that obtain button

As soon as your Kindle has rebooted, discover the e-book that was inflicting points and press the three dots on the quilt, opening up the menu. Choose the Obtain choice from the menu and your e-book ought to be restored in just some moments.

It is uncommon, but when your e-book nonetheless is not opening, and you’ve got bought it from the Kindle Retailer, there could also be a licensing subject. Contact Kindle Help and if that is certainly the case, you could possibly request a refund for the e-book.