Proton VPN stands out for 2 primary causes: it is one of many solely digital non-public networks (VPNs) to incorporate a free plan with no knowledge limits, and it is one of many few companies majority-owned by a nonprofit. It is the perfect VPN in each of these classes, and it makes a robust case for being the perfect general.
Even in case you do not care concerning the work of the Proton Basis, Proton VPN is a service price utilizing. It is easy to put in and handle, runs just like the wind and meets excessive requirements for safety and privateness. It has extra IP places in Africa than any of its rivals. It is even trying towards the longer term by working towards full IPv6 assist.
Briefly, Proton VPN will get our enthusiastic advice, particularly for torrenting (which it helps on nearly each server). It is not excellent — the apps for Apple techniques lag behind their Home windows and Android counterparts, and the free servers may be noticeably sluggish — however the cons pale compared to the professionals. We’ll get into all of it under.
Editor’s be aware (7/25/25): We’re within the means of revamping our VPN protection to offer extra in-depth, actionable info and shopping for guides. Our suggestions, and all the data on this web page, are topic to alter because the replace continues. Try our revamped ExpressVPN review and NordVPN review to see the brand new route, or study extra about how we test VPNs.
Proton VPN is a superlative service that is confirmed itself prepared to combat in your privateness — plus, it unblocks Netflix and retains your web quick.
- Retains web speeds quick
- Bodily secured knowledge facilities
- Free plan with limitless knowledge
- Excessive proportion of digital server places
- Stay chat assist just for paid customers
Desk of contents
Findings at a look
The desk summarizes what we discovered whereas reviewing Proton VPN, each good and unhealthy. Preserve it open in a tab whilst you comparability store for a VPN.
|
Class |
Notes |
|
Set up and UI |
Home windows has the perfect interface, however all apps are clean Android customers get distinctive preset protocols Browser extensions for Chrome and Firefox can be utilized for break up tunneling on Mac and iOS |
|
Velocity |
Retains 88 p.c of obtain speeds and 98 p.c of add speeds International latency common stays underneath 300 ms, with 52 ms on the quickest server |
|
Safety |
No DNS leaks or WebRTC leaks on any servers Full IPv6 assist is accessible on Android, Linux and browser extensions; Mac, Home windows and iOS nonetheless block IPv6 to stop leaks WireShark take a look at confirmed energetic packet encryption |
|
Pricing |
Finest plan prices $81.36 for 2 years ($3.39 per thirty days) Free plan consists of limitless knowledge and significant security measures, however you may’t select your server |
|
Bundles |
Proton Limitless saves cash in order for you two or extra Proton merchandise |
|
Privateness coverage |
Basic Proton coverage prevents assortment of IP addresses until a person has violated the phrases of service (comparable to by utilizing a Proton VPN server to abuse one other web site) No third events are allowed to deal with personally identifiable info Confirmed by Securitum audit in 2024 |
|
Digital location change |
Unblocked Netflix repeatedly in all 5 testing places, with new content material proving a profitable location change A free server in Romania bought into Netflix however had hassle loading the library |
|
Server community |
154 places in 117 international locations Extra servers in Africa than some other VPN, plus many others throughout the globe About two-thirds of server places are digital |
|
Options |
NetShield can block simply malware, or all malware, adverts and trackers Kill swap on all platformsSplit tunneling on Home windows, Android and browser extensions solely Safe Core servers route VPN by means of two places, one in all which is bodily secured in Iceland, Sweden or Switzerland Nearly all paid servers are P2P-enabled Tor over VPN servers in six international locations allow you to entry darkish web pages from any browser Profiles saves time whenever you repeatedly want particular connection settings |
|
Buyer assist |
Most articles within the on-line assist heart, whereas well-written, are invisible until you utilize the search operate Stay chat is just for paying prospects, and is unavailable from midnight to 9 AM CET |
|
Background verify |
Launched in 2017 by the identical firm that developed ProtonMail Majority owned by the Proton Basis, whose board consists of the corporate founders and may resist takeover makes an attempt Whereas ProtonMail has labored with Swiss authorities up to now, Proton VPN isn’t ruled by the identical legal guidelines that compelled this Claims of a vulnerability in WireGuard’s reminiscence do not maintain water |
Putting in, configuring and utilizing Proton VPN
This part explains the way it feels to run Proton VPN on the varied platforms it helps. As a rule, it is not troublesome. Proton VPN has extra options than ExpressVPN, and a few them may journey up new customers, however you’d have to actually scrounge to seek out an precise inconvenience to complain about.
Home windows
Proton VPN installs simply on Home windows — you may have to grant it permission to make modifications, however that is it. As soon as you have signed in on the app, you may attain the most effective interfaces we have tried on a VPN. The server community is instantly seen as each a listing and map, and the situation search bar, join button and main options are all laid out across the similar window.
It is truthfully wonderful how a lot you may attain from the launch window with out something feeling cluttered. They even squeezed in keyboard shortcuts for the search area. We additionally love that settings open in the identical window, since coping with each the primary VPN app and a separate preferences panel can get annoying. Our solely actual gripe is that there needs to be a better strategy to alter the scale of the map.
Mac
The desktop app for Mac is not fairly as deftly laid out because the Home windows app. You possibly can attain many of the essential options from the primary window, together with Profiles, NetShield, Safe Core servers and the kill swap. Nonetheless, there isn’t any longer a strategy to filter out a listing of the P2P or Tor servers, besides by digging by means of the Profile controls. On the plus facet, you may alter the scale of the map, so it is now a viable various to the server record.
The opposite preferences are hidden within the menu bar — go to Proton VPN > Settings to succeed in them. They’re specified by 4 tabs, and should not take greater than a minute to undergo at setup.
Android
The Android app takes the identical design cues because the Home windows app, and works as effectively. 4 tabs alongside the underside swap between the house display, the nation record, Profiles and all different settings. You possibly can search the record of nations by tapping the magnifying glass on the top-right. In one other good contact, tapping the dots by any digital location will let you know the place the server is bodily positioned.
Android customers get some nifty unique Profiles, together with “anti-censorship,” which robotically connects to the quickest nation aside from the one you are in. The Settings tab is a single menu with subheadings and no pointless complication.
iOS
Proton VPN for iPhone and iPad seems nearly the identical because it does on Home windows and Android, however with a few of the similar drawbacks discovered on Mac. The server record is extra cluttered, and as soon as once more there isn’t any simple strategy to sift out the P2P and Tor places.
The Settings tab places all of the function descriptions within the open, which makes it look denser than it’s. However these are minor quibbles — that is nonetheless a VPN that is very simple to activate and overlook about.
Browser extensions
Proton VPN has browser extensions for Chrome and Firefox. These function de facto break up tunneling, as connecting by means of the extension protects solely browser visitors; every part else goes unprotected. You possibly can break up the tunnel additional by setting the VPN to not work on sure URLs (in contrast to the opposite apps, you need not know the IPs of these websites).
Proton VPN pace take a look at: Impacts of VPN Accelerator
We used Ookla’s Speedtest app to find out how a lot Proton VPN drags on a person’s latency, measured in milliseconds (ms), and obtain and add speeds, measured in megabits per second (Mbps). Collectively, these three stats present whether or not a VPN will noticeably decelerate your web, particularly throughout demanding duties.
We had excessive hopes for Proton right here due to its VPN Accelerator expertise, which runs VPN communications throughout a number of parallel tracks to course of every part sooner. It did not disappoint — for essentially the most half. Though obtain speeds did not attain the heights we saw from ExpressVPN, Proton VPN’s shopping efficiency nonetheless seems wonderful almost throughout the board.
To decide on our places for the take a look at, we checked Proton VPN’s record of smart routing servers, which use servers in a single nation to simulate IP addresses in one other. Nearly all of the good routing servers are primarily based in 5 cities: Miami, London, Marseille, Bucharest and Singapore. We ran these checks on a Mac utilizing the automated protocol setting.
|
Server Location |
Latency (ms) |
Improve issue |
Obtain pace (Mbps) |
Share drop |
Add pace (Mbps) |
Share drop |
|
Portland, OR, USA (unprotected) |
16 |
— |
58.93 |
— |
5.82 |
— |
|
San Jose, CA, USA (greatest server) |
52 |
3.3x |
55.82 |
5 |
5.58 |
4 |
|
Miami, FL, USA |
160 |
10x |
54.33 |
8 |
5.49 |
6 |
|
London, UK |
332 |
20.8x |
52.55 |
11 |
5.72 |
2 |
|
Marseille, France |
309 |
19.3x |
45.42 |
23 |
5.59 |
4 |
|
Bucharest, Romania |
408 |
25.5x |
52.51 |
11 |
5.57 |
4 |
|
Singapore, Singapore |
394 |
24.6x |
52.26 |
11 |
5.50 |
5 |
|
Common |
276 |
17.3x |
52.15 |
12 |
5.58 |
4 |
Proton VPN seems excellent in that desk. Its common obtain pace was 88 p.c of our unprotected speeds. To place that in perspective, in case you began with 30 Mbps down (about half what we get) and related to any Proton VPN server, you’d nearly definitely nonetheless have a quick sufficient connection to stream in 4K.
Be aware the “nearly” — Proton VPN did drop noticeably on its French server in Marseille. It is not unusual for one in all a VPN’s knowledge facilities to have hassle whereas the others work wonderful, and you may often repair the issue by simply disconnecting and reconnecting. Simply be aware that whereas drops to about 75 p.c of your obtain pace are uncommon, they don’t seem to be inconceivable.
Proton VPN safety take a look at: Watertight protocols
After we speak about VPN safety, we’re actually speaking about reliability. Can this VPN set up an encrypted tunnel and transmit all of your info by means of it, each time, with out leaks or failures? With Proton VPN, we’re joyful to say the reply is sure; we probed its safety and located no cracks to talk of. Learn the part under for specifics.
Proton VPN protocols: WireGuard, OpenVPN, IKEv2 and Stealth
Proton VPN makes use of 4 VPN protocols to speak between your units, its servers and the web. Three of them (WireGuard, OpenVPN and IKEv2) are frequent selections with no severe flaws so long as they’re applied thoughtfully. The fourth, Stealth, is an obfuscation protocol it’s best to solely use if the opposite three are blocked.
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OpenVPN is essentially the most safe choice. With out getting too technical, OpenVPN encrypts its backend capabilities in addition to the information itself, which leaves it with no apparent vulnerabilities. It might additionally talk utilizing the identical ports as frequent HTTPS visitors, so it is laborious to dam.
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WireGuard is extra environment friendly than OpenVPN, each in its supply code and the cryptography it makes use of. It usually requires an change of fastened IP addresses, however the Proton VPN implementation overwrites these IPs with randomized addresses, slicing the safety danger.
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IKEv2 is a protected alternative that is sometimes sooner than both OpenVPN or WireGuard. You most likely will not use it until it occurs to return up whilst you’ve set the protocol to Good. As such, it is on the best way to being phased out of Proton VPN.
-
Stealth is exclusive to Proton VPN, although its operate isn’t. It is bought the identical structure as WireGuard, however provides one other TLS tunnel to evade community blocks that catch VPN visitors. That additional encryption slows it down, so we do not advocate utilizing it until the opposite three protocols do not work.
The primary choice on the app, known as “Good,” isn’t a protocol — it means your VPN shopper selects the protocol that gives you the perfect speeds in your present server. Since all 4 protocols are protected, there isn’t any draw back to utilizing the Good setting more often than not.
Leak take a look at
We used AirVPN’s IP leak tool to verify all 4 of Proton VPN’s protocols for DNS and WebRTC leaks. Proton VPN makes use of its personal DNS servers to cut back the danger of sending unencrypted requests, however since leaks are nonetheless attainable, we examined utilizing a easy technique: checking our seen IP handle earlier than and after connecting to the VPN.
Regardless of testing a number of places over three days, we by no means noticed our actual IP handle present up on the instrument. This held true even outdoors the Safe Core server record, the place knowledge facilities may need been managed by third events. It is not excellent proof, however it’s an excellent signal that Proton VPN enforces a constant safety regime on all its servers.
We additionally used BrowserLeaks to verify for WebRTC leaks. These are primarily a difficulty on the browser facet, however a VPN is doubly essential in case your browser occurs to be leaking. We enabled WebRTC on our browser and examined the identical set of Proton VPN servers with out springing any WebRTC leaks.
Proton VPN and IPv6
Proton is engaged on making its whole VPN appropriate with IPv6 addresses. If a VPN that is solely configured for IPv4 has to resolve an IPv6 handle, it may possibly trigger a leak — that is why most VPNs, even the perfect ones, block IPv6 altogether. That stated, the entire web will run on IPv6 in the future, so it is good to see Proton VPN main the pack.
Up to now, IPv6 is robotically enabled on Proton VPN’s Linux apps and browser extensions, and may be optionally activated on its Android app. The Proton VPN apps for all different platforms nonetheless block IPv6 visitors, however this could hopefully change quickly.
Encryption take a look at
Even when a VPN’s protocol selections are strong, it is attainable for particular person implementations of these protocols to fail. We used WireShark, a packet inspector app, to check whether or not Proton VPN’s encryption labored it doesn’t matter what settings have been in place. We’re joyful to say we by no means noticed plaintext as soon as.
How a lot does Proton VPN price?
To get full entry to Proton VPN, you may want a Plus subscription, which prices $9.99 per thirty days. You possibly can knock off half that worth by subscribing for a full 12 months and paying a lump sum of $59.88, understanding to $4.99 per thirty days. A Plus account with Proton VPN additionally provides you free entry to each different Proton app.
You may also pay $107.76 prematurely to subscribe for 2 years, a median of $4.49 per thirty days — maybe extra handy, however it does not prevent a lot. The one-year plan is the perfect worth, although it is also good that you do not have to pay by means of the nostril for just one month. There is a 30-day, money-back assure on all plans.
Proton VPN is currently offering Engadget readers an exclusive deal that provides a 12-month plan for $47.88 ($3.99 per thirty days) and a 24-month plan for $81.36 ($3.39 per thirty days). Learn more about it here. One last choice is the Proton Limitless subscription, mentioned within the “facet apps and bundles” part under.”
The Proton VPN free plan
Proton VPN is without doubt one of the greatest free VPNs in the marketplace proper now. No different VPN backed by as a lot expertise and logic has a free plan with no knowledge limits. As an alternative of capping how a lot knowledge you should utilize per thirty days, Proton VPN restricts which servers free customers can entry, limiting them to 5 international locations: the USA, Japan, the Netherlands, Poland and Romania.
The irritating half is which you could’t select which of those servers you utilize; Proton VPN simply auto-connects to whichever one is the least burdened. A Proton consultant advised us that this variation goes together with enhancements to the choice algorithm, higher load balancing and the addition of the Poland and Romania places. It is usually attainable to attempt for a greater connection by clicking “change server.”
The very fact stays, although, {that a} free Proton VPN plan is ineffective for unblocking content material in particular places — however this can be by design. The free plan appears extra aimed towards privateness and anonymity than streaming, and the position of the free places close to Russia and China displays that. Free Proton VPN plans do not sacrifice any important security measures.
Proton VPN facet apps and bundles
Proton VPN’s primary bundle is Proton Limitless, which will get you all six Proton merchandise in a single package deal: VPN, Mail, Drive, Calendar, Pockets and Move. This prices $12.99 for a month, $119.88 for a 12 months ($9.99 per thirty days) and $191.76 for 2 years ($7.99 per thirty days). We cannot be going in-depth on any of them on this evaluation, however here is a fast rundown of every.
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Proton Mail: An end-to-end encrypted e-mail service. Proton can nonetheless see a Mail person’s actual IP handle, however cannot learn any of their messages.
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Proton Drive: Encrypted cloud storage. As with Mail, Proton can establish customers, however cannot learn any of the content material they retailer.
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Proton Calendar: An encrypted scheduling app with occasions and reminders.
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Proton Pockets: A self-custody pockets for storing Bitcoin unconnected to any change.
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Proton Move: A password supervisor that generates, shops and autofills passwords for on-line accounts.
Even in case you solely want two of the six, Proton Limitless saves you cash. Separate month-to-month subscriptions to Proton VPN and Proton Mail would price a complete of $14.98, so you have already knocked off $2 per thirty days. That will increase in case you’re in a position to decide to a 12 months prematurely.
Shut-reading Proton VPN’s privateness coverage
Proton’s privateness coverage is available in two elements: the general Proton policy and the shorter coverage specific to Proton VPN. We’ll cowl them in that order.
Basic Proton privateness coverage
Proton tracks person exercise on its product web sites utilizing its personal advertising instruments; the information set collected doesn’t embrace IP addresses. It retains an e-mail handle related to every person’s account, however it’s not allowed to attach IP addresses (and thus identities and places) to these emails until the person breaches the phrases of service.
You could rightly ask how Proton would know a person is abusing one in all their companies if they do not hold exercise logs. The reply is that logs aren’t wanted; most types of abuse may be detected in different methods and noticed in actual time. For instance, if somebody used a Proton VPN server to launch a DDoS assault, the group might examine that server and discover the hacker whereas the assault was nonetheless ongoing.
The coverage goes on to record the 5 third-party knowledge processors Proton makes use of (Zendesk, PayPal, Chargebee, Atlassian and Stripe), none of whom are allowed to retailer buyer exercise knowledge. Proton cautions that it’ll share what knowledge it does have in response to unblockable requests from the Swiss authorities, however not “till all authorized or different cures have been exhausted.” That is commonplace for a VPN that wishes to stay in enterprise, and the transparency report exhibits the corporate does certainly combat court docket orders when it may possibly.
Proton VPN privateness coverage
Proton’s VPN-specific privateness coverage is sort of quick. It states that Proton can’t log person actions or identifiable traits of units related to the VPN, can’t throttle web connections and should prolong full privateness and safety to free customers.
In a single sense, a privateness coverage requires you to take the VPN supplier at their phrase, however it’s harmful for a corporation to make guarantees they do not intend to maintain. The coverage is legally binding, and breaking it’s grounds for a lawsuit. Proton VPN’s succinct no-logs coverage is subsequently an excellent signal. It is also been confirmed a number of occasions by a third-party audit, most not too long ago in July 2024.
Can Proton VPN change your digital location?
Testing a VPN’s means to masks a person’s location is not advanced — all you want is a streaming subscription. We related to 5 take a look at places and tried to unblock Netflix with each. If we managed to entry the location, and noticed totally different exhibits than these on the American library, we concluded that the situation had masked us efficiently.
|
Server location |
Unblocked Netflix? |
Library modified? |
|
Canada |
Y |
Y |
|
Romania |
Y |
Y |
|
Ghana |
Y |
Y |
|
Japan |
Y |
Y |
|
New Zealand |
Y |
Y |
Proton VPN handed the take a look at each time in all 5 places. The one hiccup got here in Romania, which we selected as a result of it is one of many free places. The app related us to a free server, which was too gradual to load Netflix; once we selected a paid server, the issue disappeared.
Investigating Proton VPN’s server community
Proton VPN’s free plan consists of servers in 5 places: the Netherlands, Poland, Romania, the USA and Japan. If you join as a free person, you may be robotically related to whichever location is quickest.
A paid plan opens up the total community of 154 servers in 117 international locations and territories. The menu consists of an enormous number of African places, greater than any VPN we have examined in a while. The Center East, together with central and southern Asia, are additionally effectively represented, and U.S. customers will discover 20 totally different places to select from.
Remember that about two-thirds of those server places are digital, that means they don’t seem to be bodily positioned the place they declare to be. This consists of all of the African servers besides South Africa and Nigeria; all of the South American servers besides Brazil, Colombia and Argentina; and all of the Center Jap servers besides Turkey, Israel and the UAE. A majority of the places in Asia are additionally digital, together with South Korea, India, Thailand, Indonesia and the Philippines.
To be clear, digital places can disguise your IP handle simply in addition to bodily ones. It is solely an issue in case you’re anticipating the form of efficiency, notably by way of latency, that you just get from a close-by server. Fortunately, Proton VPN provides you quick sufficient obtain and add speeds that distance should not be an issue.
|
None |
International locations |
Digital Areas |
Cities |
|
North America |
6 |
3 |
25 |
|
South America |
7 |
4 |
7 |
|
Europe |
42 |
6 |
51 |
|
Africa |
25 |
23 |
26 |
|
Center East |
13 |
10 |
14 |
|
Asia |
22 |
16 |
25 |
|
Oceania |
2 |
0 |
6 |
|
TOTAL |
117 |
62 |
154 |
Options of Proton VPN
Proton VPN has plenty of additional options that transcend commonplace VPN performance. We have already talked about the Stealth protocol and IPv6 assist. On this part, we’ll cowl an extra 5 options that could be of curiosity.
NetShield advert blocker
Proton VPN’s built-in advert blocker is called NetShield. It is out there on the primary UI web page, and has two settings: one which blocks solely malware websites, and one which blocks websites related with malware, adverts and trackers. The stronger function is on by default.
NetShield works by checking any DNS requests in opposition to a database of net servers recognized to host malware, inject adverts or connect cross-site trackers to your shopping session. The DNS-blocking method means it is not able to blocking adverts served from the identical area that hosts them — so no blocking YouTube video adverts. On the optimistic facet, it means NetShield works throughout your whole system, not simply in your browser.
NetShield additionally shows a operating complete of what number of of every type of interference it is blocked. It catches most banner adverts, however since you may’t customise the blocklist in any manner, it is best when mixed with one other browser-level advert blocker.
Safe Core servers
Here is an fascinating one. Safe Core is a type of a typical function often called double VPN or multi-hop VPN, through which a connection runs by means of two VPN servers earlier than being decrypted. If one server fails or will get compromised, the opposite server retains your connection non-public.
Proton VPN takes this a step additional. If you activate Safe Core, your connection will nonetheless finish at your chosen server location — however earlier than that, it’ll journey by means of a chosen server in Iceland, Sweden or Switzerland. Just a few touches make Safe Core servers extra dependable than the typical VPN node:
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All three international locations are protected jurisdictions, with consumer-friendly privateness legal guidelines and courts sympathetic to privateness claims.
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Safe Core knowledge facilities are locked down bodily; for instance, the Iceland location is a refitted navy base, and the Sweden location is actually underground.
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Proton owns and operates all Safe Core places itself, with no leases or third-party managers.
Nearly no different VPNs pay as a lot consideration to bodily safety as Proton VPN does with this function. The second hop makes Safe Core connections slower on common, however it’s price it when you have one thing particularly delicate to do on-line.
Kill swap
Proton VPN features a kill swap, a regular function. When energetic, a kill swap cuts off your web at any time when your connection to the VPN drops. This implies you are by no means at risk of leaking your actual identification or location, even for a second. It additionally protects you in opposition to the TunnelVision exploit, which requires the hacker to make a faux VPN server.
Break up tunneling
Break up tunneling is included on the Home windows and Android apps, however customers on different units can entry it by means of the browser extension. With break up tunneling, some apps or web sites get on-line by means of the VPN, whereas others keep unprotected.
Proton VPN permits break up tunneling by each app and IP handle. This grants you a exact degree of management over your break up, so long as the IP of every web site you are inserting on the record (you could find that out utilizing DNS checker).
Torrenting servers and port forwarding
Proton VPN is without doubt one of the greatest VPNs for torrenting. It restricts torrenting to P2P servers, however almost each server on the record is a P2P server — solely Safe Core servers and a few free servers do not allow torrenting. Mix that with the truth that it maintains 96 p.c of your add speeds on common, and it’s best to have few issues utilizing a torrenting shopper.
It additionally has some assist for port forwarding, which may enhance torrenting pace. Home windows and Linux customers can allow it with a easy toggle, which offers an energetic port quantity for configuring non-public servers. Mac customers can arrange port forwarding by means of handbook OpenVPN or WireGuard configurations.
Tor over VPN
A handful of Proton VPN servers route you on to the Tor community after encrypting your connection. Whereas related to one in all these Tor over VPN servers, that are marked with TOR of their names and an onion image, you’ll open .onion hyperlinks on a traditional browser.
That is extra than simply handy — Tor over VPN is the most secure strategy to entry the darkish net. With the VPN as an middleman, you are by no means connecting to Tor with your personal IP handle, so malicious node operators cannot see your actual identification. For optimum privateness, use Tor Browser to create your Proton VPN account, so that you’re by no means uncovered at any level within the course of.
Proton VPN has Tor servers in six international locations (the U.S., France, Switzerland, Sweden, Germany and Hong Kong). Every simply has one Tor server, besides the USA, which will get two. Tor over VPN is supported on all platforms, however it will not work on Mac or iOS until you may have the kill swap enabled.
Profiles
A “profile” on Proton VPN is a bunch of pre-established settings you should utilize to rapidly configure the VPN for a selected job. Two profiles can be found from the beginning: Quickest, which connects to the quickest server, and Random, which at all times connects to a distinct server. You possibly can create extra profiles by toggling 4 settings:
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Characteristic: The kind of server used. Select from Commonplace, Safe Core, P2P or Tor over VPN.
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Nation: The nation to which the profile connects.
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Server: A server inside that nation. You may also choose “quickest” or “random.”
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Protocol: Which VPN protocol the profile will use. “Good” may be chosen.
For example, say you need to watch a TV collection that is solely out there on Netflix in Canada. You may create a profile known as “Netflix Canada” that connects to the quickest Canadian server with only one click on. We might name profiles situationally helpful, however they will save lots of time in case you recurrently carry out the identical motion in your VPN.
Proton VPN buyer assist choices
We went to Proton VPN’s FAQ pages with two questions that got here up whereas researching different sections: which of Proton VPN’s servers are managed by third events, and why do sure server places (like Marseilles) run gradual regardless of the app exhibiting a light-weight load?
You possibly can entry the assistance heart by means of any of Proton VPN’s apps, or by going on to the web site. Articles seem like organized into six classes. Oddly, clicking any class button solely exhibits you a handful of the articles in that part — for instance, the Troubleshooting class seems prefer it solely has 5 articles. In case you sort “troubleshooting” into the search bar, although, you may see dozens pop up. There are even some sections, like Billing, that do not seem on the primary web page in any respect.
It has the texture of a web site replace that wasn’t adequately introduced in keeping with the majority of the assist content material. Till Proton fixes it, simply use the search bar for every part. The articles themselves are well-written, give or take some stilted English.
Getting fast assist
We could not discover written solutions to our questions on possession and server load, so we turned to reside chat. Free customers ought to take into account that reside chat assist is barely out there on paid accounts, however there is a pretty energetic subreddit at r/protonvpn the place Proton employees often put up.
Stay chat isn’t intuitively positioned on protonvpn.com. We lastly discovered it by scrolling all the best way to the underside of the primary web page, solely to be advised no person was on-line to assist in the meanwhile — reside chat is barely accessible from 9 AM to midnight Central European Time (CET). We submitted our query concerning the Marseille servers as an e-mail ticket as a substitute.
This half was simple, at the very least, as the shape helpfully populated our system info. We additionally bought a immediate response inside 24 hours. We ended the interplay there, as we weren’t in a position to reproduce the sluggish conduct on the French server places, however it’s good to know the group will reply rapidly.
Proton VPN background verify: The CERN origins of Proton AG
Proton VPN launched in 2017, however its group’s expertise goes again a lot farther. The founders of its dad or mum firm, Proton AG, met whereas working at CERN in Switzerland, and the corporate stays underneath Swiss jurisdiction.
Their first product, Proton Mail, went live in 2014 after a profitable crowdfunding marketing campaign, and claims to have 100 million customers right this moment. Proton VPN was Proton AG’s second challenge. Like Proton Mail, it consists of a free plan supplemented by paid upgrades.
Since then, Proton has launched a number of extra merchandise: Proton Calendar in 2020, Proton Drive cloud storage in 2022 and the Proton Move password supervisor in 2023, every designed round utilizing end-to-end encryption to make person knowledge inaccessible.
The Proton Basis
Proton announced in 2024 that almost all of its shares had been acquired by the Proton Basis, a nonprofit whose solely goal is to regulate Proton inventory. Amongst different advantages, this prevents it from being bought by anybody who disagrees with its mission. To promote to an objectionable dad or mum firm, the complete board of trustees must agree, which feels unlikely primarily based on Proton’s monitor document.
All through Proton’s historical past, we solely discovered two incidents severe sufficient to touch upon, and solely one in all them involved Proton VPN. We’ll cowl them each under.
ProtonMail legislation enforcement collaboration allegations
On the web page that hosts its annual transparency report, Proton states brazenly that it “could also be legally compelled to reveal sure person info to Swiss authorities” (see the Privateness Coverage part of this text for extra on exactly what info that describes). In 2021, the company admitted it had given Swiss police (performing on a French warrant) a ProtonMail person’s IP handle and system logs. The police arrested the person, a French environmental activist.
Whereas that is unnerving for privacy-minded customers, there are some essential contextual points to contemplate. Most significantly, ProtonMail isn’t ruled by the identical coverage as Proton VPN. On the time the case unfolded, Swiss legislation obliged all email companies to adjust to court docket orders from Swiss authorities handy over knowledge. VPNs aren’t subject to those retention requirements.
As we speak, Swiss e-mail firms have been reclassified so that they’re additionally exempt from knowledge retention necessities, thanks partly to a policy change Proton fought for. A consultant from Proton confirmed that “underneath Swiss legislation, we’re not obligated to save lots of any person connection logs.” It is also reassuring that, regardless of complying with the subpoena, Proton wasn’t able to turn over the contents of any emails.
Alleged WireGuard reminiscence vulnerability
In January 2025, researchers at Venak Safety alleged that Proton VPN lacks memory protection for keys generated underneath the WireGuard protocol, which could let hackers scrape the keys and decrypt intercepted communications. Proton responded to Venak in a blog post, which a Proton consultant confirmed stays their official response to the allegations.
Briefly: the Venak article solely demonstrates that it is attainable to view public keys, not non-public ones. This is not a lot of a bombshell, provided that “public” is correct there within the title. However uneven encryption — the sort utilized by VPN protocols like WireGuard — requires each keys to decrypt any messages. Even when a hacker have been in a position to get ahold of a personal key, they possible would not be capable of use it for something. WireGuard incorporates excellent ahead secrecy by default, altering session keys typically sufficient that any given key’s out of date by the point it is stolen.
Closing verdict
Briefly, we’re ready to advocate Proton VPN to nearly anyone. Whether or not you are primarily involved with safety, streaming or one thing else, chances are high good that you’re going to be happy. The one severe downsides are that the long-term plans are overpriced and that it is laborious to get reside tech assist in case you reside outdoors of Europe.
It is also our unqualified decide for the perfect free VPN, however with the caveat that it is a unhealthy alternative for anybody who wants to decide on particular server places. If all you care about is staying hidden out of your ISP and advertisers, Proton needs to be your first alternative.
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